corporate account management

corporate account management

• Mengembangkan, memelihara, dan memperbaiki aplikasi dan API yang ada pada perusahaan.

• Menginstalasi, memelihara, dan memulihkan database yang terdapat di perusahaan.

• Memantau kapasitas database dan memantau integritas untuk memastikan keakuratan, kelengkapan data, dan sejenisnya.

• Memantau web server untuk melacak dan memastikan fungsi dan kinerja server sesuai dengan pedoman yang ada.

• Merancang, mengimplementasikan, dan menguji solusi IT yang efisien, aman, dan dapat diandalkan.

• Memantau dan mengoptimalkan kinerja sistem dan infrastruktur IT.

• Sarjana fakultas Teknologi Informasi, Komputer, atau bidang terkait.

• Berpengalaman minimal 2 tahun dan mahir bahasa pemrograman Delphi.

• Mahir dan terampil menggunakan Borland Delphi Knowledge (terutama Delphi 7).

• Menguasai bahasa pemrograman seperti PHP, MySQL, dan MS-SQL.

• Memahami Javascript dan SOAP API.

• Menguasai HTML dan Javascript menjadi poin plus.

1. Preparing and filing accurate tax returns, including income tax, VAT, and other relevant tax obligations.

2. Ensuring the company's tax records are properly maintained and updated.

3. Staying up-to-date with changes in tax legislation and regulations, and advising the company accordingly.

4. Providing support in tax audits and responding to inquiries from tax authorities.

1. A bachelor's degree in Accounting or a related field.

2. At least 2 years of experience in tax accounting or a similar role.

3. Excellent analytical and problem-solving skills.

4. Thorough understanding of Indonesian tax laws and regulations.

5. Strong attention to detail and excellent organizational skills.

• Identifying, designing, and implementing training programs focusing on customer satisfaction and service culture.

• Conducting coaching and counseling to help employees develop their performance and building positive environment.

• Evaluating and conducting performance appraisal to measure productivity.

• Conducting and engaging employee events that strengthen connections and engagement across departments.

• Bachelor’s degree in Psychology or Human Resource Management.

• Minimum 3 years experience in related fields.

• People person with strong presentation and facilitation skills.

• Good interpersonal skills and appearance.

• Passionate in employee engagement.

• Ability to assess training needs and create effective development plans.

• Creative and proactive approach to problem-solving.

• Manage recruitment from sourcing until onboarding and performance review.

• Handle employee relations and support.

• Handle performance management and people development.

• Build a positive workplace culture and service culture.

• Conducting and engaging employee events that strengthen connections and engagement across departments.

• Bachelor’s degree in Psychology or Human Resource Management.

• Minimum 3 years of experience as an HR Generalist or in a similar HR role.

• Well understanding of HR practices, employment law, and regulations.

• People oriented person with good communication skill, and have positive vibes.

• Ability to handle sensitive and confidential information with professionalism.

• Proven experience in employee relations, people development and recruitment.

• Strong organizational skills with attention to detail and ability to manage multiple priorities.

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• Bachelors degree in Law.
• Minimum 2–3 years of relevant experience in legal roles.
• Experienced in handling business-related or corporate legal matters.
• Proven experience in managing legal documents and contracts in line with Indonesian laws and regulatory requirements.
• Fluent in English, both written and verbal.
• Able to work independently and handle multiple tasks simultaneously.
• Proactive, detail-oriented, and solution-driven.

• Brainstorm and work together with the team to experiment in Video Creation.
• Able to review and giving new idea for Digital Media.
• Support to create content video/photo for social media and other marketing activation.
• Handles and organizes raw and edited video files.
• Shoots video and produces video content as necessary.
• Ensures compliance with highest journalist standards.

• Bachelor’s degree in film, marketing, or related field.
• Minimum 1-3 years of video editing and post-production experience.
• Preference given to those with experience in Lifestyle & Travel industry.
• Proficient videographer skill (Premiere, After Effect, or Capcut).
• Deep understanding of digital trends and editing principles.
• Proven track record of creative projects and strong attention to detail.
• Having good attention to details in scriptwriting and video production.

Tour Operation

Tour Operation

• Conduct user research and analyze customer behavior.

• Design intuitive and visually appealing user interfaces (UI).

• Develop user flows and experiences (UX) that enhance customer engagement.

• Conduct usability testing and iterate on designs.

• Collaborate with cross-functional teams to implement design solutions.

• Stay updated on UI/UX trends and continuously improve designs.

• Bachelor’s degree in Computer Science, Graphic Design, Marketing, or related field.

• Minimum 3-5 years experience in UI/UX design, with a strong portfolio.

• Proficiency in design tools (Sketch, Figma, Adobe XD); knowledge of HTML/CSS is a plus.

• Ability to create visually appealing and functional interfaces and ability to solve complex design challenges with innovative and user-centered solutions.

• Ability to work in a fast-paced and high-pressure environment.

Responsibilities:

• Generating and sending invoices to clients in a timely manner.
• Monitoring accounts to ensure timely collection of payments.
• Reconciling accounts receivable ledger to ensure accuracy.
• Investigating and resolving discrepancies or issues.
• Collaborating with other departments to resolve billing and payment queries.
• Assisting in month-end closing activities and financial reporting.

Requirements

• Bachelor's degree in Accounting or Finance.
• Fresh graduates are welcome to apply.
• Strong attention to detail and accuracy in data entry and financial records.
• Excellent communication and interpersonal skills.
• Ability to work independently and collaboratively in a fast-paced environment.

Responsibilities:

• Develop, implement, and maintain server-side applications using PHP and MySQL.
• Collaborate with front-end developers to integrate user-facing elements with server-side logic.
• Optimize applications for maximum speed and scalability.
• Implement security and data protection measures.
• Conduct unit tests and debugging to ensure smooth operations.
• Contribute to the design and architecture of our systems.

Requirements:

• Minimum 1-3 years experience in related fields.
• Proficiency in PHP, MySQL, and JavaScript.
• Strong understanding of server-side templating languages.
• Experience with MVC frameworks (e.g., Laravel, CodeIgniter) is preferred.
• Familiarity with front-end technologies (HTML5, CSS3, JavaScript) is a plus.
• Ability to work in a team environment and independently.
• Strong problem-solving skills and attention to detail.
• Passion for continuous learning and improvement.
• Critical thinking and ability to innovate.
• Ability to work in a fast-paced and high-pressure environment.

Service Quality

Service Quality

Sales Support

Sales Support

Freelance

Freelance

Job Descriptions:

• Communicate with existing agents partner inclusive update/promotions on web platform and blast.
• Find and follow up request from Agent partners on all products, ticket FIT, ticket group, tour, hotel, and other PJTI products.
• Manage website platform and its contents.
• Manage extension and filing agreement.
• Monitoring outstanding and invoicing.

Requirements:

• Background in tourism education.
• Minimum 1 year experience in related field.
• Self motivated and strong will to finishing task.
• Detail and customer service oriented
• Able to work as a team.

Deskripsi Pekerjaan

Sebagai Middle Business Analyst, Anda akan menjembatani kebutuhan bisnis dan tim teknis, menganalisis proses flow bisnis, mendukung manajemen tugas tim (semi Project Manager), serta membantu kelangsungan aplikasi yang sudah berjalan.

Tanggung Jawab Utama

1. Menganalisis kebutuhan bisnis dan proses flow untuk meningkatkan efisiensi.
2. Membuat dokumentasi seperti BRD, FSD, dan user stories.
3. Berkoordinasi dengan tim teknis dan pemangku kepentingan untuk memastikan solusi sesuai kebutuhan.
4. Mendukung manajemen tugas tim dan pengelolaan proyek (semi PM).
5. Mendukung pengujian (UAT) dan pelatihan pengguna akhir.
6. Memberikan dukungan terhadap aplikasi yang sudah berjalan, termasuk analisis perbaikan atau pengembangan lebih lanjut.

1. Pendidikan & Pengalaman
• S1 Teknologi Informasi, Sistem Informasi, Manajemen, atau bidang terkait.
• Pengalaman sebagai Business Analyst 2–3 tahun.
2. Keterampilan Teknis & Manajerial
• Pemahaman SDLC, Agile/Scrum, dan analisis proses bisnis.
• Familiar dengan JIRA, Confluence, atau alat serupa.
• Pengalaman manajemen tugas tim (semi PM) menjadi nilai tambah.
• Komunikasi dan kemampuan analisis yang kuat.
• Proaktif dan detail dalam bekerja.

• Promote the corporate online booking tools to potential clients.
• Present product features and benefits to corporate clients.
• Demonstrate how to use the system effectively.
• Assist clients in integrating and optimizing the use of the system.
• Maintain strong client relationships and provide excellent customer support.
• Collaborate with the IT Team to address client needs.

• Minimum of 2 years of experience in selling IT-related programs or software solutions.
• Educational background in Information Technology (IT) or a related field.
• Proven track record of meeting sales targets and closing deals.
• Strong presentation and communication skills.
• Ability to demonstrate technical products effectively to a non-technical audience.
• Self-motivated, result-oriented, and able to work independently.

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• Develop and implement efficient cruise sales procedures.
• Assist the sales team with customer inquiries, provide training, and maintain sales documentation.
• Collaborate with marketing, finance, and operations to align sales strategies.

• Bachelor’s degree in Tourism or related field.
• 3-5 years of experience in sales operations, preferably in the travel agent especially cruise.
• Strong analytical, communication, and organizational skills.
• Ability to work independently and collaboratively in a team environment.

The Non-GDS Ticketing Staff is responsible for customer cases related to the issuing of airline tickets. The Ticketing Team supports customers when changing information as permitted under the terms of their ticket purchases and interfaces with airlines as needed to serve the customer.

• Resolves customer cases related to flight ticketing, including but not limited to rescheduling, corrections, changes, check-in problem

• Issues tickets to customers via booking system

• Escalates support cases as per company’s criteria

• Manages airline health and CAPTCHA viewer

• Achieves daily performance targets defined by the supervisor

• Ensures all cases are solved within required time frame following company’s SOPs

• Escalates any issues or product improvement suggestions to the related stakeholders

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Job Descriptions:

• Identify and prospect potential leads through various channels, including cold calling, email outreach, networking events, and social media.
• Conduct research to understand customer needs, pain points, and buying behaviors.
• Engage with leads to educate them about our products/services and demonstrate how they can address their needs.
• Collaborate with the sales team to develop customized solutions and proposals for prospective clients.
• Negotiate terms and close deals to achieve sales targets and revenue goals.
• Track and analyze sales metrics to evaluate performance and identify areas for improvement.
• Stay updated on industry trends, competitor activities, and market developments to inform sales strategies.

Requirements:

• Bachelor's degree in all major (tourism would be preferred).
• Minimum 3 years in related field.
• Proven track record of success in sales acquisition or business development roles.
• Strong communication and interpersonal skills, with the ability to build rapport and influence decision-makers.
• Excellent negotiation and closing skills, with a results-oriented mindset.
• Ability to work independently and as part of a team in a fast-paced environment.
• Proficiency in CRM software and sales tracking tools.
• Adaptability and resilience to overcome objections and challenges in the sales process.
• Drive and motivation to meet and exceed sales targets.

Job Descriptions:

• Expand the company's wholesale distribution network to increase sales revenue.
• Identify and prospect potential wholesale partners, including travel agencies and tour operators.
• Negotiate pricing, terms, and contracts with wholesale partners to maximize profitability.
• Collaborate with the marketing team to develop promotional campaigns and incentives.
• Monitor market trends and competitor activities to identify opportunities for growth.

Requirements:

• Bachelor's degree in any major.
• Minimum 3 years experience in related field.
• Proven success in wholesale sales within the travel industry.
• Strong negotiation and communication skills.
• Ability to work independently and achieve sales targets.
• Proficiency in CRM software and Microsoft Office Suite.
• Willingness to travel for client meetings and events.

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• Memproses perhitungan dan distribusi gaji karyawan sesuai kebijakan perusahaan.
• Menangani administrasi dan pemeliharaan sistem manfaat karyawan.
• Memastikan kepatuhan dengan peraturan perpajakan terkait gaji dan tunjangan.
• Berkolaborasi dengan departemen sumber daya manusia untuk menyusun dan mengimplementasikan kebijakan kompensasi.
• Menanggapi pertanyaan dan permintaan karyawan terkait gaji, manfaat, dan program kompensasi.

• Sarjana di bidang Psikologi, Akuntansi, atau bidang terkait.
• Setidaknya 2 tahun pengalaman dalam administrasi gaji, manfaat, atau bidang terkait.
• Memahami peraturan perpajakan terkait gaji dan manfaat.
• Mampu menganalisis data gaji dan menghasilkan laporan yang akurat.
• Kemampuan komunikasi interpersonal yang baik dan mampu menjelaskan informasi terkait gaji dan manfaat kepada karyawan.
• Memiliki pemahaman yang kuat tentang kebijakan dan peraturan perusahaan terkait kompensasi dan manfaat.
• Mahir dalam menggunakan perangkat lunak penggajian dan sistem manfaat.

- Engage proactively with customers to understand their needs and preferences.

- Promote and manage our loyalty programs to enhance customer retention.

- Resolve customer issues promptly, ensuring a positive experience.

- Collect and analyze customer feedback to drive improvements.

- Keep customers informed about new products, services, and promotions.

- Create customer engagement program to boost customer loyalty.

- Bachelor's degree in Business, Marketing, or a related field.

- Proven experience in customer service or relations.

- Minimum 5 years experience in related fields.

- Excellent communication and problem-solving skills.

- Familiarity with CRM software and loyalty program management is a plus.

• Bertanggung jawab atas perbaikan dan perawatan sarana dan prasarana perusahaan.
• Memantau dan memelihata network komputer, telp IP PBX dan CCTV.
• Install dan konfigurasi software dan hardware komputer, printer, CCTV.

• Minimal 1-2 tahun pengalaman dalam bidang yang relevan.
• Berusia 23-28 tahun.
• Menguasai instalasi dan maintanance/troubleshoot komputer, printer, CCTV, WIFI, dan PABX.
• Memahami dan menguasai Windows, Linux, Mac, dan Office 365.
• Menguasai krimping kabel LAN.
• Mampu bekerja dalam tim, hardworker, dan disiplin.
• Kretaif, inisiatif, komunikatif, responsif, dan proaktif.

- Mendukung tugas dan proyek sehari-hari dalam departemen yang ditugaskan.
- Berkolaborasi dengan anggota tim untuk mencapai tujuan departemen.
- Memberikan dukungan administratif sesuai kebutuhan.

- Memiliki latar pendidikan yang relevan.
- Mampu bekerja sesuai dengan arahan.
- Berperilaku baik di lingkungan magang.
- Kemampuan bekerja dengan baik dalam tim yang beragam dan beradaptasi dengan gaya kerja yang berbeda.
- Sikap profesional dan sikap positif.

• Mendukung tugas dan proyek sehari-hari dalam departemen yang ditugaskan.
• Berkolaborasi dengan anggota tim untuk mencapai tujuan departemen.
• Memberikan dukungan administratif sesuai kebutuhan.

• Memiliki latar pendidikan yang relevan.
• Mampu bekerja sesuai dengan arahan.
• Berperilaku baik di lingkungan magang.
• Kemampuan bekerja dengan baik dalam tim yang beragam dan beradaptasi dengan gaya kerja yang berbeda.
• Sikap profesional dan sikap positif.

- Lead partnership activities for named strategic partners.

- Researching and building cooperation with various institutions and maintaining good relations with partners.

- Coordinating with external partners (SME, community, shool, and organization partner) as needed.

- Generate periodic reports including data analysis and recommendation.

- Working on projects together with our management team, product team, marketing department, and data team.

- Proactively creating opportunities to access available partnerships.

- Experienced partnership professional with a proven track record of building relationships and winning business.

- Analytical and critical thinking.

- Agile mindset.

- Communication & interpersonal skills to convey technical concepts to technical and non-technical audiences.

- Fast learner, problem-solver, and can-do attitude.

1. Design and implement communication strategies aimed at supporting the business and strengthening the company's image.

2. Create or align brand story to fill in to company's positioning in the market.

3. Build strong relationships with mass media, journalists, and the community, as well as plan and organize media-related events.

4. Formulate and craft company messages that align clearly with the company's values.

5. Develop communication materials such as press releases,for media/news valuation.

6. Analyze data to identify trends and assess the impact of communication campaigns.

7. Create corporate profile and CEO presentation for external use.

8. Create CSR or social activities within the company 

1. Bachelor's degree in Communication or Public Relations (Master's degree preferred).

2. Experience in the field of Corporate Communication or Public Relations.

3. Strong interpersonal and relationship-building abilities.

4. Creative thinking and problem-solving skills.

5. Ability to think strategically and analytically.

6. Understand about CSR and ESG

- Identifying, designing and implementing training programs according to the needs of the company or organization.
- Conducting research on training methods and best practices in order to create new training programs.
- Creating a learning environment that motivates employees to apply what they learn in their work lives.
- Conducting coaching sessions to help employees develop their performance at work.
- Evaluating and conducting performance appraisal to measure productivity.

- Bachelor’s degree in Psychology or Human Resources Management.
- Minimum 5 years experience in related fields.
- People person with strong presentation and facilitation skills.

1. Lead and manage a team of marketing communication professionals, including content creators and designers
2. Develop and execute marketing communication strategis
3. Oversee the creation and distribution of marketing materials, including social media content, email campaigns.
4. Conduct market research to identify industry trends
5. Coordinate and promote company events 

1. Bachelor's degree in Marketing, Communications, or a related field
2. Strong leadership and team management skills.
3. Excellent written and verbal communication skills.
4. Proficiency in using digital marketing tools and platforms.
5. Knowledge of SEO, SEM, and content marketing strategies.
6. Familiarity with marketing analytics and reporting tools.
7. Creative thinking and problem-solving skills.
8. Ability to work in a fast-paced environment and meet tight deadlines.
9. Someone who enjoys traveling and likes to explore new things

·        Able to operate Adobe Photoshop, Illustrator, or other editing software

·        Able to make simple content creation

·        Able to edit video is a plus point

·        Able to work in a team

·        A keen eye for aesthetics and details

• Min. Bachelor's Degree (S1) preferably in fine art/design/creative multimedia, or any related major. Fresh graduates are welcome to apply.
• Minimum 1 year of experience
• Having knowledge about social media algorithms and insight
• Having knowledge about branding and marketing will be a plus point
• Energetic and creative
• Strong portfolio of illustrations or other graphics

• Excellent attention to detail, analytical skills, and problem-solving abilities.
• Ability to work under pressure, prioritize tasks, and meet deadlines.
• Integrity and ethical conduct in handling financial information.

• Ensure customer satisfaction by responding customer's inquiries promptly and accurately
• Issuing / re-issuing tickets and quoting correct fare to customer
• Sales skills to close and convert booking oppurtunities to achieve tickets target

• Passion in travel industry especially moslem tour 
• Having experience operating Galileo
• Knoledggeable tour destination 
• 1 year experience 
• Tourism education background 
• Good communication skill
• Good command in both written & spoken english

• Men-deliver product secara efektif dan efisien 

• Memastikan paperwork / dokumentasi (visa, pasport, itineraries, master file, voucher, tiket-tiket masuk tempat wisata, dll) lengkap 

• Memastikan detail tour tersedia, dengan mengkonfirmasi agent-agent terkait akomodasi, transportasi, peralatan (cover pasport, troli, topi/payung, dll, tergantung apa yang dijanjikan), serta ketersediaan medis

• Melakukan negosiasi dengan supplier (hotel, agent, transportasi) dan travel networking terkait

• Memastikan detail tour tersedia, dengan mengkonfirmasi supplier yang meliputi akomodasi, transportasi, peralatan (sesuai dengan perjanjian), dan ketersediaan medis

• Menerima masalah major yang mungkin terjadi selama perjalanan dari Tour Leader untuk mendapatkan solusi yang tepat

• Memastikan pembayaran kepada supplier tepat waktu 

• Menyusun report operational group 

• Planning & Organizing 
• Embracing Change
• Decision Making 
• Min 1 year experience

• Menyusun billing statement sebagai salah satu kelengkapan penagihan
• Membuat report tagihan yang belum terbilling 
• Menyusun laporan irregularity 
• Pembuatan Faktur Pajak
• Menjalin kerjasama dan koordinasi yang baik antar Divisi di Panorama secara keseluruhan dengan komunikasi yang baik

• Min. 1 tahun di bidang finance
• Mensupport kegiatan penagihan melalui controlling dan menyusun billing statement sebagai salah satu kelengkapan penagihan
• Menyusun report irregularity untuk seluruh tagihan, agar proses pembayaran dan penagihan dapat dilakukan dengan efektif dan efisien 

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• At least 2 year of working experience in sales or related field (M.I.C.E)
• Have a strong drive to acquire new sales
• Able to retain existing clients and conduct cross selling
• Self motivated and strong will to pursue target
• Good negotiation and have vast networking

• Fresh graduates are welcome to apply
• Excellent attention to detail, analytical skills, and problem-solving abilities.
• Ability to work under pressure, prioritize tasks, and meet deadlines.
• Integrity and ethical conduct in handling financial information.
• Ready to be placed at Sunter. (Working system: WFO)

The Non-GDS Ticketing Staff is responsible for customer cases related to the issuing of airline tickets. The Ticketing Team supports customers when changing information as permitted under the terms of their ticket purchases and interfaces with airlines as needed to serve the customer.

• Resolves customer cases related to flight ticketing, including but not limited to rescheduling, corrections, changes, check-in problem

• Issues tickets to customers via booking system

• Escalates support cases as per company’s criteria

• Manages airline health and CAPTCHA viewer

• Achieves daily performance targets defined by the supervisor

• Ensures all cases are solved within required time frame following company’s SOPs

• Escalates any issues or product improvement suggestions to the related stakeholders

Candidate must possess at least a Diploma, Bachelor's Degree, any field

• Minimum 1 year experience in travel industry and customer support (fresh graduates are welcome to apply)

• A strong understanding of customer service principles

• Willingness to work in shifts and contract basis

• Focused attitude for solving customer’s issues quickly and comprehensively

• Excellent command of spoken and written Bahasa Indonesia and English.Able to speak Bahasa Melayu is a plus

• Creating & Operate international product tours
• Creating itinerary tours for Series Tour (GIT) or Private Group Tour.
• Ensure product tours are made based on market / customer interest. In other words, the product is up to date.

• Must have strong passion in travel, especially creating interesting product tour.
• Min 1-year experience in the related fields
• Having a tourism education background
• Attention to detail, Creative & Initiative 

• Min N3 JLPT
• Passion in travel industry

• Japanese Tour Coordinator
• Membuat itinerary, quotation & proposal
• Tour arrangement (operation)
• Customer service (insurance/JGA)

• Ensure customer satisfaction by responding customer's inquiries promptly and accurately
• Issuing / re-issuing tickets and quoting correct fare to customer
• Sales skills to close and convert booking oppurtunities to achieve tickets target

• Passion in travel industry 
• Having experience operating one of the systems: Galileo, Sabre, Altea, Amadeus, Abacus 
• 1 year experience 
• Tourism education background 
• Good command in both written & spoken english

• Develop and execute sales plans to meet or exceed sales targets.
• Coordinate with internal teams such as operations, service quality management, and finance to ensure seamless delivery of services and excellent customer experience
• Provide guidance and support to the sales team, including training, mentoring, and performance evaluations.
• Stay updated with industry regulations, travel trends, and new destinations to provide valuable insights and recommendations to customer 

• Proven track record of at least 5 years in sales within the travel industry, with a focus on achieving and exceeding sales targets
• Passion for the travel industry and a customer-centric approach
• Results-driven mindset, with the ability to work independently and as part of a team
• Good communication and negotiation skills, with the ability to build and maintain strong relationships with customer 

• Ensure customer satisfaction by responding customer's inquiries promptly and accurately
• Issuing / re-issuing tickets and quoting correct fare to customer
• Sales skills to close and convert booking oppurtunities to achieve tickets target

• Passion in travel industry 
• Having experience operating Galileo
• Knoledggeable tour destination 
• 1 year experience 
• Tourism education background 
• Good communication skill
• Good command in both written & spoken english

• Will be responsible for price tour quoting for private groups & Company
• In charge of establishing international product tours

• Min 1-year experience in the related fields
• Having a tourism education background
• Attention to detail, Creative & Initiative 
• Able to work under pressure 

• Responsible to build website.
• Manage interface for interchanging of data between the server and the users using web services.
• Development of all server and maintaning exisiting systems.
• Researching, learning and evaluating new software.

• Maximum 30 years old.
• At least 1 year of working experience in the related field is required for this position.

• Fresh graduate are welcome.
• Have a big attention to small details, and able to work calmly under pressure.
• Have a strong passion on IT Industry.